Reports

Dashboard

The Dashboard tab gives an at-a-glance summary: total active subscribers, recent message activity, and upcoming events. Use it to check the health of your communications quickly.

Subscriber Counts

Shows subscriber numbers per topic over time. Useful for tracking growth and understanding which topics your members engage with most.

Broadcast Reports

Every message you send creates a broadcast report. Open a report to see:

• Total recipients — how many members the message was sent to.
• Delivered — successfully accepted by the member's mail server or carrier.
• Failed — could not be delivered (invalid address, carrier rejection, or opt-out at carrier level).
• Pending — the send is still in progress, or the message is scheduled for a future date.

Cancel a scheduled message

1. In Broadcast Reports, find the message showing a Scheduled status.
2. Click the message name to open its report.
3. Click Cancel send.

Event Registrations

Shows the registration list for each event — who registered, who confirmed (if pre-confirmation is enabled), and who attended. Click Export to download the list as a CSV.

Member Suggestions

Members can suggest new topics from their subscription page. Review suggestions here and decide whether to create new topics based on what members want.

Invoices

Monthly billing records are listed here. Click an invoice to view or download it. If there is a discrepancy, contact us.