Your organisation name, address, and primary contact details. This information is shown to members on their subscription page and in outgoing emails — keep it accurate and current.
A block of text or HTML appended to the bottom of every outgoing email from your organisation. Typically includes your name, phone number, and optionally a logo. Keep it concise — members see it on every message.
The name or number shown as the sender on outgoing SMS messages. Subject to mobile carrier rules:
Configures how text-to-speech calls are made — including the call-back number shown to recipients on caller ID, and optional prefix text read at the start of every call (e.g., "This is a message from [your organisation].").
Sent automatically when a member creates a new Community Hub account linked to your organisation. Set separate email, SMS, and voice versions. Use this to introduce your organisation and explain what topics are available to subscribe to.
Set up a sequence of emails that are automatically sent to new members after they sign up. Each follow-up has a delay (in days) and its own subject and content — for example, a "how are you settling in?" email three days after joining, followed by a tips email after a week.
Follow-ups are sent only once per member and only to members who joined after the follow-up was created. They use the same sender details as your welcome message.
Add, edit, or remove staff logins. For each staff member you can control access to: