Creating an account
You need a Community Hub account to manage your subscriptions and event registrations. Your organisation may have already created one for you — in that case you can log in directly.
To create a new account (if your community allows self signup):
- Go to the sign-up page (your organisation will have provided a link, or you can use "Find my community" on the Community Hub website).
- Enter your email address, mobile number or member number.
- Choose a password.
- Click Create account.
Logging in
Go to your Community Hub page and click member Login
Enter your email, mobile or member number and password.
Every email and SMS you receive from your organisation includes a personalised link. Clicking that link takes you straight to your subscription page — no password needed.
Logging in via a message link
At the bottom of every message you receive from your organisation, there is a link to your personal Community Hub page. Click it to view your subscriptions, update your details, or register for events — no password required.
Forgotten password
- On the login page, click Forgot your password?
- Enter your email address or mobile number.
- Check your inbox (or phone) for a reset link and click it.
- Enter and confirm your new password.
If the reset message doesn't arrive within a few minutes, check your spam or junk folder. If you used a mobile number, check for an SMS.