Contact Management

Accurate member contact details, maintained by the members themselves.

  • Members keep their own details up to date — no admin chasing
  • Multiple emails, mobiles, and landlines per member
  • Each contact type can be used for a different purpose
  • Sync with your existing membership database

One place for every contact detail

Community Hub gives each member a personal page where they manage all their contact information. Because members update their own details, your records stay accurate over time — without any effort on your part.

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Member self-service

Members update their email addresses, mobile numbers, and landlines directly. No need to call or email your office to change a detail.

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Multiple contact methods

A member can hold several emails and numbers — and choose which to use for which purpose. Work email for newsletters, personal mobile for urgent alerts.

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Database sync

Already have a membership database? Upload it directly. Community Hub maps the fields and keeps records in sync via our import and API systems.

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Admin visibility

Search and view any member's contact records from the admin panel. See what channels they have, what topics they're subscribed to, and their message history.