Reach every member, their way
One message — delivered to every member through the channel they actually use.
- Email, SMS, and voice — one send job, tailored per channel, delivered to each member their way
- Each member receives it their preferred way
- Target by topic, event registration, or send to all
- Schedule in advance or send immediately
The core of Community Hub
The messaging system connects everything else. Topics, events, and surveys all use the same compose interface — so wherever you're messaging from, the experience is identical. Write a version for each channel in one send; the platform handles routing and delivery.
Precise targeting
Choose your recipients by topic subscription, event registration, or any combination. A live count shows exactly how many people will receive the message before you send.
Rich email
Full rich-text editor with dynamic fields — personalise with the member's name, organisation, or any field from your member data. Preview before sending.
SMS
Compose your SMS alongside the email. Live character and fragment count shows the cost before you confirm. Ideal for time-sensitive alerts.
Voice / TTS
Type your message and Community Hub turns it into a phone call. Reaches members who don't use email or smartphones.
Scheduling & recurrence
Send immediately or schedule for later. Set up recurring messages — weekly digests, monthly newsletters — and they go automatically.
Delivery reports
After sending, see delivery status by channel. Know what got through, what bounced, and which members need a follow-up.
